Privacy Policy

Who We Are

Croatia Charter Guide is an independent website providing information and guides about yacht, catamaran, and gulet charter in Croatia. References to "we", "us", or "our" in this policy refer to the operator of this website. For data protection enquiries, contact us at [email protected].

What Data We Collect

Data You Provide to Us

If you contact us through the contact form or by email, we collect:

• Your name
• Your email address
• The content of your message

This information is used solely to respond to your enquiry. We do not add you to any mailing list, share your contact details with third parties, or use your email address for any purpose other than responding to you.

Data Collected Automatically

When you visit our website, we collect standard technical and usage data through Google Analytics. This includes:

• Your approximate geographic location (country and region level — not your precise address)
• The type of device, browser, and operating system you use
• The pages you visit and the time you spend on them
• How you arrived at the site (search engine, direct, referral)
• Your IP address (anonymised before storage in Google Analytics)

This data is used to understand which content is useful, to improve the site, and to identify technical issues. We do not use this data to identify individual visitors.

Cookies

We use the following types of cookies:

• Analytics cookies (Google Analytics): These help us understand how visitors use the site. Google Analytics sets cookies that persist for up to 2 years. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.
• Functional cookies: These are strictly necessary for the website to function (e.g. remembering cookie preferences). They do not collect personal data.

We do not use advertising cookies, remarketing cookies, or cookies placed by third-party advertisers. We do not display advertising on this site.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of the site.

Affiliate Links and Third-Party Platforms

Some links on this site are affiliate links to third-party booking platforms (including Sailogy, Click&Boat, and GetMySailboat). If you click one of these links, you will be taken to the third-party website. We do not control what data these platforms collect from you. Please review their own privacy policies before making a booking.

When you click an affiliate link, the third-party platform may set a cookie on your device to track the referral. We receive commission if you complete a booking after clicking our link. We do not receive your personal data from these platforms as part of this process.

Legal Basis for Processing (GDPR)

For visitors located in the European Economic Area (EEA), our legal bases for processing personal data are:

• Legitimate interests: Analytics data and server logs — we have a legitimate interest in understanding how our website is used and ensuring it functions correctly.
• Consent: Non-essential cookies — we ask for your consent before setting analytics cookies.
• Contract: Contact form data — we process your contact information to respond to your enquiry, which constitutes a pre-contractual obligation.

Data Retention

• Contact form messages: retained for 12 months, then deleted.
• Email correspondence: retained while relevant and then deleted.
• Google Analytics data: retained for 14 months (the default Google Analytics retention period) before automatic deletion.
• Server logs: retained for 30 days for security and diagnostic purposes.

Your Rights

Under GDPR and applicable data protection law, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate personal data.
• Deletion: Request that we delete your personal data, subject to any legal obligations.
• Objection: Object to processing of your personal data based on legitimate interests.
• Restriction: Request that we restrict processing of your personal data in certain circumstances.
• Portability: Request your personal data in a portable format where processing is based on consent or contract.
• Withdraw consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at [email protected]. We will respond within one month. You also have the right to lodge a complaint with your national data protection supervisory authority.

Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. The website is served over HTTPS (encrypted). Contact form submissions are transmitted securely. We do not store payment card details on our systems.

International Transfers

Google Analytics may transfer data to and from the United States. Google participates in the EU-US Data Privacy Framework, which provides appropriate safeguards for such transfers. For more information, see Google's Privacy Policy.

Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us at [email protected] and we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. Material changes will be noted with an updated date at the top of this page. Continued use of the website following any change constitutes acceptance of the revised policy.

Contact

For any privacy-related enquiries, contact us at: [email protected]